Get to Know

Stallings Insurance

Stallings Insurance is a leader in providing quality protection for hundreds of individuals, families and businesses throughout our state. Providing superior customer service and competitive rates along with our ability to understand our customers’ coverage needs, drives the success of our agency.

Our Team of Professionals

Melissa Stallings

Agency Owner

Biography

Melissa L. Stallings, many times known as Missy, established Stallings Insurance Agency in the fall of 2008.

Missy grew up in Marietta/Roswell with 3 siblings, two large dogs and parents that loved her and knew she would excel in everything that she touched. At an early age, Missy stood out from her peers as a young woman with a strong faith, deep family values and a solid determination to succeed.  Missy excelled at Auburn University with two degrees plus being awarded Academic All American for four (4) consecutive years. While an Auburn Gymnast, she competed in every meet, even with injuries.  War Eagle!

Missy’s first large career passage was working for T-Mobile in corporate sales.  In a very short time, she gained recognition and awards for her records and outstanding achievements in the business world.  After leaving T-Mobile, Missy found a passion for insurance at Liberty Mutual.  Soon she realized that she could open an agency, achieve more along with better business and personal life balance. She has never strayed from hard work, being a wonderful manager and surrounding herself with good dedicated employees. Missy is a true gem and walks in the light of God.

Missy has a love for combining her business with giving back to numerous charitable organizations.  In the past she has lifted a hammer to help raise walls in a Habitat Home or packaged shoe boxes for the needy.

Missy married the love of her life, David, in June of 2005. They now have 4 children – Maitlin, Kennedy, Royce, and Amelia. Missy’s spare time (if she has any) is spent with her family (and 2 dogs Jasmine and Belle), at the lake, her church, planning a celebration for someone, carpooling, golf and just being one of the most wonderful people you will ever meet. Her humor and laughter is infectious and everyone around her loves her. She is truly a gift from God!

Whitni Ward

Agency Manager

Biography

Whitni Ward is the new Agency Manager for Stallings Insurance after years being an Account Manager and previous to that the owner’s nanny. She has become a vital asset to our system process and procedures, while managing the agency environment and production. She is smart and effective at handling our agency structure, process and procedures to manage the staff workflow, while working hard to satisfy our company partner’s needs. We are so delighted to have her on our team!

Before Whitni came to Stallings Insurance, she was busy at CSU obtaining her Bachelor’s in Criminal Justice and this is where she met her husband Michael. She has a 1 son and another boy on the way. Besides being a new mother, she loves to travel with her husband and friends like she’s rich or something. Her favorite hobbies include snuggles with her baby, watching movies, going for walks, and coming up with corny jokes! So, if you need a good laugh, she is your girl! However, if it’s been a hard day you can find her cleaning her house or running like some mad person. Whitni always puts a smile on all our faces and is likely to put one on yours too and we hope you have the pleasure getting to know her.

Crystal Rollins

Sales Representative

Biography

Crystal Rollins was raised in Dallas, Ga and is an Atlanta resident. She joined Stallings Insurance February of 2020 after working in banking for 14 years. She is licensed in Home, Car, Business, and Life Insurance and is an expert in customer service field. She loves speaking with our clients and helping others. She is amazing at managing her workflow and solving problems. She is an excellent addition to our team!!

She fits right in with us since she loves to cheer on the Braves and Atlanta United. She loves traveling and has been to more countries than states. She is clearly cooler than the rest of us since she has backpacked in Europe for 3 months and visited 10 countries in that time (WOW). The traveling outside of the U.S has slowed down since having a fun loving son, Lachlan. However, she still enjoys traveling as a family trying to see the states. Crystal’s adventures spirit most certainly carries over in the workplace. She is a joy to be around and we hope you have the pleasure to speak with her!

Juliana Shaffer

Sales Representative

Biography

Juliana joined our team bringing a wealth of diverse experiences and a passion for helping others. Graduating as an Honors Research Scholar with a BS in Psychology, Juliana is planning to pursue a master’s degree to further deepen their expertise.With a robust background in customer service, sales, working with children, and engaging in church activities, Juliana is well-equipped to meet the varied needs of our clients. They are also certified in personal training, reflecting their dedication to whole body wellness and a commitment to encouraging others to prioritize their health.In their personal life, Juliana is preparing for an exciting milestone as she is engaged to be married this fall. Her and her fiancé enjoy hiking and spending time outdoors, which complements their active lifestyle. Additionally, Juliana trains service dogs and is now a proud owner of Benny, a service dog dropout.We are thrilled to have Juliana on our team and believe their diverse skill set and enthusiasm will greatly benefit our clients. We invite you to get to know Juliana and experience their exceptional service and care.

Jovanna Espinoza

Account Manager

Biography

Jovanna joined the agency in March 2021 after leaving the medical field to try something new in this exciting insurance world. She worked as a medical assistant for 9 years and has an associates degree from Fortis College in medical assisting. She is one of our dedicated Account Managers with years of customer service experience and a positive attitude equipped to best help our clients. She is here to best service your polices, questions, and changes.

Outside of Stallings Insurance, Jovanna recently got engaged to her fiancé, Dalton and had a precious baby boy at the end of 2022. She is known as the office Starbucks LOVER, or addict you might say which is much needed as a first time mama! She is obssessed with her dogs and owns a small business as well making crafts and cute door signs. We call her the office mom as she keeps the office stocked with all the goodies. Her comforting nature definitely shows when helping our clients. We hope you have the pleasure to work with Jovanna, she is an amazing blessing to the agency. 

Leisha Mercado

Account Manager & Claims Advocate

Biography

Leisha is a part of Stallings Insurance all the way from Puerto Rico. She joined our agency in 2021 as our first virtual assistant. She is originally from Texas and is fluent in English and Spanish. Even though she may be miles away she is focused in assisting our clients with outstanding customer service. She engages her time to best assist our customers needs. Leisha trained in mortgage clause changes, policy updates, claim support, and communicating with our clients. You would never know she is in a different country because she treats everyone with an attentive attitude.

While living in the beautiful land of Puerto Rico with her husband Jesus and daughter Charlotte, Leisha loves spending her time at the beach with her family. She also enjoys playing board games even if she may not always win. She lives her best life being a renowned cat mom to two cute fur babies. We hope you have the pleasure to speak with Leisha, she is a joy to work with.

Carla Montalvo

Account Manager

Biography

Carla’s journey into the insurance field began with a profound event—the devastation of Hurricane Maria in 2017, which underscored the critical need for insurance protection. This experience ignited her interest in the industry, prompting her to pursue a career path that could help others prepare for unforeseen circumstances. While studying Biological Sciences at the University of Puerto Rico at Mayaguez, Carla actively engaged with medicine and art-related associations. These involvements provided her with a comprehensive perspective on community service and the importance of empathy and support in various forms. Carla’s professional background spans over 5 years in customer service and sales, where she has developed a keen understanding of customer needs, adept problem-solving skills, and the ability to build strong relationships. These skills are crucial in her current role as an Account Manager at Stallings Insurance, where she undoubtedly leverages her experiences to serve clients effectively. Born and raised in Puerto Rico, Carla embodies a passion for fitness, advocating for an active lifestyle through weight training, running, and Brazilian Jiu-Jitsu. This commitment to physical well-being aligns with her creative pursuits as a plastic artist, where she collaborates with brands and associations focused on health disabilities, recognizing the profound impact of art on individuals and communities. Carla’s multifaceted background, blending her insurance expertise with her passion for community service, fitness, and the arts, underscores her holistic approach to life and her commitment to making a positive difference in the world.

Felix Lopez

Account Manager

Biography

Meet Felix, one of our newest members as of June 2024. He was born and raised on the west side of the island of Puerto Rico and took an interest in the insurance industry about three years ago. He has enjoyed every moment of it. His desire to dive into the insurance industry rose when he had proposed to his wife and wanted to have a career that he enjoyed and helped him live comfortably to provide for my family. From learning the basics to the more serious things of insurance, it’s all been an amazing experience for Felix. He has been able to learn everything from normal customer service tasks to different licensed tasks over the last few year. Before Insurance he was a music teacher for over 5 years, which has given him the ability to learn how to speak and treat customers of all ages. He is also am a worship leader in my church and where he enjoys treating people as they are supposed to be treated: with the utmost respect. We hope you have the pleasure of working with him.

Luis Batista

Account Manager

Biography

Would You Like to Join Our Team? Apply Here!

At Stallings, we are always looking for  great talent to add to our team! If you think that you would be a great fit, complete the form below.