Get to Know

Stallings Insurance

Stallings Insurance is a leader in providing quality protection for hundreds of individuals, families and businesses throughout our state. Providing superior customer service and competitive rates along with our ability to understand our customers’ coverage needs, drives the success of our agency.

Our Team of Professionals

Melissa Stallings

Agency Owner


Melissa L. Stallings, many times known as Missy, established Stallings Insurance Agency in the fall of 2008.

Missy grew up in Marietta/Roswell with 3 siblings, two large dogs and parents that loved her and knew she would excel in everything that she touched. At an early age, Missy stood out from her peers as a young woman with a strong faith, deep family values and a solid determination to succeed.  Missy excelled at Auburn University with two degrees plus being awarded Academic All American for four (4) consecutive years. While an Auburn Gymnast, she competed in every meet, even with injuries.  War Eagle!

Missy’s first large career passage was working for T-Mobile in corporate sales.  In a very short time, she gained recognition and awards for her records and outstanding achievements in the business world.  After leaving T-Mobile, Missy found a passion for insurance at Liberty Mutual.  Soon she realized that she could open an agency, achieve more along with better business and personal life balance. She has never strayed from hard work, being a wonderful manager and surrounding herself with good dedicated employees. Missy is a true gem and walks in the light of God.

Missy has a love for combining her business with giving back to numerous charitable organizations.  In the past she has lifted a hammer to help raise walls in a Habitat Home or packaged shoe boxes for the needy.

Missy married the love of her life, David, in June of 2005. They now have 4 children – Maitlin, Kennedy, Royce, and Amelia. Missy’s spare time (if she has any) is spent with her family (and 2 dogs Jasmine and Belle), at the lake, her church, planning a celebration for someone, carpooling, golf and just being one of the most wonderful people you will ever meet. Her humor and laughter is infectious and everyone around her loves her. She is truly a gift from God!

Whitni Ward

Agency Manager


Whitni Ward is the new Agency Manager for Stallings Insurance after years being an Account Manager and previous to that the owner’s nanny. She has become a vital asset to our system process and procedures, while managing the agency environment and production. She is smart and effective at handling our agency structure, process and procedures to manage the staff workflow, while working hard to satisfy our company partner’s needs. We are so delighted to have her on our team!

Before Whitni came to Stallings Insurance, she was busy at CSU obtaining her Bachelor’s in Criminal Justice and this is where she met her husband Michael. She has a 1 son and another boy on the way. Besides being a new mother, she loves to travel with her husband and friends like she’s rich or something. Her favorite hobbies include snuggles with her baby, watching movies, going for walks, and coming up with corny jokes! So, if you need a good laugh, she is your girl! However, if it’s been a hard day you can find her cleaning her house or running like some mad person. Whitni always puts a smile on all our faces and is likely to put one on yours too and we hope you have the pleasure getting to know her.

Crystal Rollins

Sales Representative


Crystal Rollins was raised in Dallas, Ga and is an Atlanta resident. She joined Stallings Insurance February of 2020 after working in banking for 14 years. She is licensed in Home, Car, Business, and Life Insurance and is an expert in customer service field. She loves speaking with our clients and helping others. She is amazing at managing her workflow and solving problems. She is an excellent addition to our team!!

She fits right in with us since she loves to cheer on the Braves and Atlanta United. She loves traveling and has been to more countries than states. She is clearly cooler than the rest of us since she has backpacked in Europe for 3 months and visited 10 countries in that time (WOW). The traveling outside of the U.S has slowed down since having a fun loving son, Lachlan. However, she still enjoys traveling as a family trying to see the states. Crystal’s adventures spirit most certainly carries over in the workplace. She is a joy to be around and we hope you have the pleasure to speak with her!

Katie Manis

Sales Representative


Katie is joined our team in April 2022. She joined our agency with no direct insurance experience like many of our staff members, however, her enthusiasm to learn and grow is what will make her a great asset to the agency. Katie graduated from West Georgia with a BS in Early Childhood Education in May 2019 but pursued a career in the server industry where she perfected her customer service skills. She has developed skill in the insurance industry to serve our clients well and is committed to meet their needs.

Katie was born and raised in Carrollton GA along with her 3 sisters. She is happily married to her Douglas County Firefighter husband, Warren and their pride and joy is their sweet beagle, Sam. They also love going to metal concerts for date nights. Fun fact, she has an obsession with Starbucks cups and seems to bring a new one to the office everyday. We hope you have the pleasure to speak with Katie; we know she will be excellent at handling your policies with care.

Juliana Shaffer

Sales Representative


Juliana joined our team bringing a wealth of diverse experiences and a passion for helping others. Graduating as an Honors Research Scholar with a BS in Psychology, Juliana is planning to pursue a master’s degree to further deepen their expertise.With a robust background in customer service, sales, working with children, and engaging in church activities, Juliana is well-equipped to meet the varied needs of our clients. They are also certified in personal training, reflecting their dedication to whole body wellness and a commitment to encouraging others to prioritize their health.In their personal life, Juliana is preparing for an exciting milestone as she is engaged to be married this fall. Her and her fiancé enjoy hiking and spending time outdoors, which complements their active lifestyle. Additionally, Juliana trains service dogs and is now a proud owner of Benny, a service dog dropout.We are thrilled to have Juliana on our team and believe their diverse skill set and enthusiasm will greatly benefit our clients. We invite you to get to know Juliana and experience their exceptional service and care.

Jovanna Espinoza

Account Manager


Jovanna joined the agency in March 2021 after leaving the medical field to try something new in this exciting insurance world. She worked as a medical assistant for 9 years and has an associates degree from Fortis College in medical assisting. She is one of our dedicated Account Managers with years of customer service experience and a positive attitude equipped to best help our clients. She is here to best service your polices, questions, and changes.

Outside of Stallings Insurance, Jovanna recently got engaged to her fiancé, Dalton and had a precious baby boy at the end of 2022. She is known as the office Starbucks LOVER, or addict you might say which is much needed as a first time mama! She is obssessed with her dogs and owns a small business as well making crafts and cute door signs. We call her the office mom as she keeps the office stocked with all the goodies. Her comforting nature definitely shows when helping our clients. We hope you have the pleasure to work with Jovanna, she is an amazing blessing to the agency. 

Leisha Mercado

Customer Service Representative


Leisha is a part of Stallings Insurance all the way from Puerto Rico. She joined our agency in 2021 as our first virtual assistant. She is originally from Texas and is fluent in English and Spanish. Even though she may be miles away she is focused in assisting our clients with outstanding customer service. She engages her time to best assist our customers needs. Leisha trained in mortgage clause changes, policy updates, claim support, and communicating with our clients. You would never know she is in a different country because she treats everyone with an attentive attitude.

While living in the beautiful land of Puerto Rico with her husband Jesus and daughter Charlotte, Leisha loves spending her time at the beach with her family. She also enjoys playing board games even if she may not always win. She lives her best life being a renowned cat mom to two cute fur babies. We hope you have the pleasure to speak with Leisha, she is a joy to work with.

Olivia Gaddis

Account Manager


Olivia is one of our newest team members to join us at the end of 2022. She retired from the lovely job of being a stay at home mom for the past 4 years and decided to learn about the insurance industry. She is our newest Account Manager ready and excited to help our clients by best serving their needs.

A little bit about Olivia is she was born in Kennesaw, raised and reside in Paulding County. She has 4 wonderful children and before staying at home she worked in retail & food for 15 years, giving her years of customer service experience. She enjoys reading, crime shows, spending time with my kids, cooking, fishing, and concerts. She fits right in with our team and we hope you have the pleasure to work with her.

Would You Like to Join Our Team? Apply Here!

At Stallings, we are always looking for  great talent to add to our team! If you think that you would be a great fit, complete the form below.